Why isn't my discount code working?

If your discount code isn't working on Wykeham's website, here are a few possible reasons and steps you can take:

1. Check the Code: Ensure that you have entered the code correctly, without any typos. Discount codes are often case-sensitive.

2. Expiry Date: Verify that the discount code hasn't expired. Most discount codes have a validity period and won't work if they are expired.

3. Minimum Purchase Requirements: Some discount codes require a minimum purchase amount. Check the terms and conditions to see if your order meets the minimum purchase requirement.

4. Product Exclusions: Certain discount codes may only apply to specific products or categories. Make sure that the items in your cart are eligible for the discount.

5. Single Use: Some discount codes can only be used once per customer. If you've used the code before, it may not be valid for another purchase.

6. Combination with Other Offers: Some discount codes cannot be combined with other promotions or discounts. Ensure that you are not trying to use multiple codes or combining them with other offers.

7. Account Issues: If the discount code is tied to a specific account, make sure you are logged into the correct account.

If you have checked all of the above and your discount code still isn't working, please contact our customer service team for assistance. You can reach us via email at info@wykehams.shop. Provide us with the discount code and details of your order, and we'll help you resolve the issue.