Fulfilment & Personalisation Assistant – E-commerce

Full job description

Fulfilment & Personalisation Assistant – E-Commerce (Fixed-Term Contract)

Location: Oxford | £13.16–£15.00 per hour (dependent on experience) | 40 hours/week (with option for overtime)
Hours: Monday–Friday | 4-month fixed term contract (01/10/25 – 31/01/26)

Are you hands-on, detail-driven, and love seeing beautifully crafted products come to life? Join our growing e-commerce brand in Oxford as we ship personalised journals across the UK and worldwide.

Wykeham’s is a fast-growing, personalised stationery brand with big ambitions. We’re deeply committed to creating a profound writing experience for our customers. We are currently a 2-person team in need of help to keep our customers happy. As a fulfilment and personalisation assistant, you’ll be at the heart of production: personalising products, packing orders, and helping us shape the systems that help us scale.

What You’ll Do

  • Operate personalisation equipment (e.g. hot foil embossing) – training provided
  • Pick, pack and quality check daily orders
  • Help manage inventory and supplies
  • Liaise with founders to refine fulfilment systems
  • Keep the workspace tidy and organised
  • Occasionally help with bulk orders or seasonal tasks (e.g. Christmas gift prep)
  • Ensure every customer gets a beautifully made product, on time

What We’re Looking For

  • No experience necessary, but some experience in fulfilment, print production, or light manufacturing role is useful.
  • A perfectionist streak — you care about getting details right
  • Happy lifting boxes, standing on your feet, and working to a daily dispatch deadline
  • Comfortable using simple digital systems (Shopify, Click & Drop, label printers etc.)
  • Reliable, organised, and independent

Why Join Us?

  • Be part of a small, growing brand making meaningful products – with an option to extend to a full-time position if things go well
  • Work in a clean, creative environment — no warehouses or mega-factories, we have a lovely office on South Parade, Oxford
  • Staff discounts, tea & coffee, a friendly, purpose-driven team, and social events!

How to Apply

Email careers@wykehams.shop with your CV and a short note telling us:

  • Why you’re a great fit
  • Any experience with personalisation, printing, or fulfilment

Job Type: Fixed term contract
Contract length: 4 months

Pay: £27,372.00-£31,200.00 per year

Application deadline: 29/08/2025
Reference ID: Fulfilment & Personalisation Assistant – E-Commerce
Expected start date: 01/10/2025